In January this year I placed an order for my next
Motability car with my local Peugeot dealer.
A few days after this I received a phone call from the dealer explaining
that the order had been refused by Motability because my license was
invalid. This was a shock to me as,
having renewed my license in 2009, I had noted that it was valid until 2047.
A quick phone call to the DVLA in Swansea revealed the
problem – driving license holders are now required to update the photos on
their license every 10 years. The expiry
date of the photo is shown in section 4b on the photocard part of your license.
In order to update the photo a driving license holder needs
to obtain a passport style photo, a D1 driving license application form (which
can be obtained from your local Post Office) and a cheque or postal order for
£20 made payable to DVLA Swansea. Fill
in the relevant sections on the D1 form (it comes with a guidance leaflet) and
send the form, photo, cheque or postal order and both parts of your current
license to DVLA, Swansea, SA99 1DH. It
is important to use the right postcode due to the way the mail is sorted at
In my case I sent off my application and new photo and have
now received my updated license. And my
Peugeot dealer managed to get the car ordered with Motability.
DVLA say that they send reminders to anyone whose current
photo or license is about to expire, but this didn’t happen in my case. With the onus being on the license holder and
with a £1000 fine if you do not update the photo, it could be worth checking.